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Customer Comments
Andy’s Sprinkler, Drainage & Lighting Testimonials
Overall rating: ★★★★★ based on 35 reviews
It was a thrill! I am very happy!
★★★★★
“I have contacted you so many times with problems. I need to let you know how pleased I am with recent usage. The heavy rains two weeks ago were the first opportunity that presented itself since the last pump replacement in the fall. I stood with my binocs and crossed fingers as I watched the pump fill up my front lawn instead of my driveway. Perfect. And then last week, as the snows melted, I watched the pump burp every so often, carrying the snows out to my front lawn. It was a thrill! I am very happy!”
- Chris S.
I just wanted to thank you for working us
★★★★★
“I just wanted to thank you for working us into the schedule early (the week before last). With the huge storm that came through, we would have potentially had a big problem on our hands. So far, so good ... we didn't have water under the house. Thanks again!”
- Lacee
I would recommend Andy's to anyone.
★★★★★
“Chris Russek was such a pleasure to work with on this project. The first time we met was late in the day, and Chris stayed until early evening to assess the problem and come up with a solution. The original proposal was more than we wanted to spend. Chris was willing to come up with a diffferent approach that met our budget. Chris answered every phone call and he and his crew worked late, kept the yard neat, finished on time and cleaned up the site. Judy and I couldn't be more pleased. Now we're waiting for the rains to see how well it works. Thanks to Chris, I would recommend Andy's to anyone.”
- Bob and Judy in San Antonio TX
I told him Andy's was the way to go
★★★★★
“We had service performed at our home on Friday by Matt Hopkins. He was timely, professional and did a great job of getting our system working most effeciently. He not only spent the time to get the initial sprinkler issue resolved, but spent additional time making sure all aspects of the system were working correctly. I appreciate the time and effort taken to do a superior job! I have already recommended your company to a friend who asked me today about getting his sprinkler system serviced. I told him Andy's was the way to go.”
- Travis in Frisco, TX
The sprinkler system problems quickly
★★★★★
“Luis diagnosed the sprinkler system problems quickly and accurately. He and his co-worker got all the work done in an hour, and helped save money by using some spare parts that I provided. I'll definitely call your company for future work.”
- Margaret in Carrollton TX
the steps for my landscape lighting project.
★★★★★
“The gentleman who came out introduced his team, communicated the options I had available, and carefully explained the steps for my landscape lighting project. I am delighted with his work, and the great attitude!”
- Mark in Farmers Branch, TX
I have been in the construction business
★★★★★
“Andy’s Sprinkler, Drainage & Lighting was a delight to work with! I have been in the construction business for more than 40 years and your team is one of the best I have ever worked with. We are very happy with the new landscape lights, and especially the manner in which the work was handled”
- Kathryn in Dallas, TX
The wonderful outdoor lighting installation
★★★★★
“We LOVE, LOVE, LOVE our new landscape lighting! Please thank Josh for the wonderful outdoor lighting installation he performed...our house looks stunning at night!”
- Mark in Grapevine, TX
Amazing drainage job
★★★★★
“Your men should be commended for an amazing drainage job! The area drains look (and work) perfectly, and the French drain is completely invisible! I wish all service people were as good as Andy's!”
- Sam in Highland Park, TX
Thanks for solving our problem
★★★★★
“We love our new drainage system! Your drainage crew was very knowledgeable on building codes and requirements to ensure water was properly drained. Thanks for solving our problem!”
- Jeffrey in Keller, TX
The recent drainage project
★★★★★
“I need to let you know how pleased I am with the recent drainage project! The heavy rains two weeks ago were the first opportunity that presented itself since the last pump replacement in the fall. I stood with my binoculars and crossed fingers as I watched the pump fill up my front lawn instead of my driveway. Perfect! And then last week, as the snows melted, I watched the pump burp every so often, carrying the snows out to my front lawn. It was a thrill! I am very happy!”
- Chris in Dallas, TX
Every part of my job was perfect
★★★★★
“Every part of my job was perfect! From the wonderful ladies in the office who answer the phones, to the follow-up courtesy call a few days after my job was complete...you guys are the best!!!”
- Gerald in Richardson, TX
Came out quickly, solved our problem
★★★★★
“Came out quickly, solved our problem, and saved our landscape! Andy's is the most reliable repair company I have ever experienced!”
- Elizabeth in Austin, TX
My phone call was very helpful and informative
★★★★★
“I really appreciated the service technician listening to my needs, and coming up with a perfect solution. He raised the sprinkler head, and redirected it towards some potted plants which are now thriving. Also, the scheduler who took my phone call was very helpful and informative --she was a good intro to your company!”
- Pat in Coppell, TX
A wonderful job accessing
★★★★★
“Andy's Sprinkler, Drainage and Lighting did a wonderful job accessing the root cause of my leak, keeping me informed about the work to be done, and sticking around to ensure everything is in working order. The other thing Andy's does well is hiring qualified service technicians. Luis Casas visited my home last year to replace a broken underground sprinkler system. I was so impressed with his work, professionalism, the way he explained the process of the repair(s), his personality and most of all the level of care and genuine concern. He went BEYOND a top level of service. So, when I experienced a different type of leak this year, I personally requested his service and adjusted my work schedule around his. If I ever experience another issue, and I hope I do not, I will once again specifically ask for him.”
- Julie in Frisco TX
looked great last night
★★★★★
“The lights looked great last night ... The wife loved them! Great job to you and your guys. I may be reaching out to you again at some point for the backyard/pool.”
- Rick in Plano TX
He is great interpersonal skills
★★★★★
“Cathy took my call in a professional manner and arranged a same day visit by the tech. She kept me informed and coordinated the visit. Brian is a man of integrity who showed up on time and repaired my main water line efficiently. He is great interpersonal skills - both in directing his helper and working with me.”
- Larry in San Antonio, TX
A very good experience overall
★★★★★
“Solid professional, honest repair job. Knowledgeable, motivated staff. A very good experience overall. Will recommend Andy's to friends and neighbors. The guys were hung up at the previous job and arrived 90 minutes later than the scheduled window. Luis kept me updated throughout the delay, though, so I wasn't frustrated by the late start. It all worked out OK. Not cheap by any means, but the one year warranty on parts and labor provides me with some peace of mind. I feel very comfortable about using Andy's again.”
- Raymond in Plano, TX
You've both represented "Andy's" extremely well.
★★★★★
“Josh, I just wanted you to know how pleased Ginny and I were with Sergio. And, of course, you as well. I know from having run my own business how important it is to have caring and competent people to interface with the client. You've both represented "Andy's" extremely well.”
- Richard
Cleaned up the work very well
★★★★★
“Keegan was on time, polite, and cleaned up the work very well. You lived up to your Angie’s List comments.”
- Jamie H.
Very Good Work
★★★★★
“Sergio knows what he is doing and went the extra mile to check out my entire system!”
- Christine M.
Keep up the good work
★★★★★
“Brad was friendly, courteous, knowledgeable, professional, a good listener and a very honest man. Keep up the good work, it was a pleasure doing business with you.”
- Earnest C.
Great customer service
★★★★★
“Keegan was great: customer service, disclosure, professionalism! I wish I had used your company first!”
- Bonnie B.
Service was excellent
★★★★★
“Service was excellent and your men are trustworthy. Sergio is a big asset to your company.”
- Mary Ann S.
He educated me as he made repairs.
★★★★★
“Sergio is professional, thorough, patient, kind and polite. He educated me as he made repairs.”
- Cynthia H.
Provided service above
★★★★★
“Keegan provided service above and beyond, coming on a very cold day to stop a leak, and even followed up with me!”
- B. Thrasher
Easy to work with
★★★★★
“Brett was on time, explained my options, and was easy to work with. He had an in-depth knowledge of his trade.”
- J. Aldridge
A+ Service!
★★★★★
“Brett explained what needed to be done and why. He gave me a sense of security. A+ Service!”
- B. Trenam
My system very easy
★★★★★
“You made repairing my system very easy. I was pleased with the work done and cost as well.”
- W. Wiles
Your prompt callback and excellent service.
★★★★★
“Thank you for your prompt callback and excellent service. Your technicians were professionals, very informative, and did their work in a timely manner. I will be calling again in the future. I appreciate your work.”
- J. Estell
World class customer service
★★★★★
“It all started with Mr. Matthew Chapman! I received a referral from a close friend. Your company should be extremely proud to have this guy on the bus. I was overly impressed with his attention to detail, his knowledge, professional abilities and care beyond the typical scope of practice, and his willingness to listen to the request and job at hand. Mr. Chapman delivered world class customer service and made sure that my wife and I were happy with the outcome and the hard work that his team put into our home! The crew was VERY clean, no mess, nothing. They worked hour after hour, and got all finished in one day. Great crew of guys out here. The attention to detail and the over and above care to little items that made a lasting impression on my wife and I. We received well over our expectation and feel very good about the work completed! He worked hard to earn our business, and made sure that we were very happy with his direction and his crew's work at hand! Clone Matthew & Clone his crew! We will be actively referring others to Andy's just because of Matthew! These guys deserve to be acknowledged for how they make this company look in this region. Can't wait to do additional work with Andy's!”
- Bryn
Excellent service your company
★★★★★
“Dear Josh: I wanted to take a second and write you on how much I appreciate the excellent service your company continues to provide me on my system I had installed through Andy's. I won't go into all the details, but I want you to know what a great worker you have with Cory Flippin. He has always been very professional with me as well as any of your staff. You all have a very top notch firm...and it is very nice to see how much respect you give your customers. I will always refer Andy's to neighbors when the subject of lawn care comes up. Again, tell Cory he's doing a great job and that it doesn't go unnoticed.”
- D. Randolph
Provided good quality results
★★★★★
“Brennen is well-trained and provided quality results for a reasonable cost.”
- John C.
Programming of my lighting system
★★★★★
“Keegan took the time to explain the programming of my lighting system, and walked me through a bit of troubleshooting that would reduce the number of service calls!”
- Larry P.
Explained everything that needed to be done
★★★★★
“Brad explained everything that needed to be done. He was plain, simple and did not try to confuse me with technical jargon.”
- J. Bailey
